Shipping Policy

At Miracle Blues, we are committed to delivering your gemstones safely, securely, and efficiently. Below are the details of our shipping process, policies, and service standards.

1. Shipping Coverage

We currently offer shipping within Australia only. Stay tuned as we plan to expand our reach in the near future.

2. Shipping Methods & Carriers

All orders are shipped via Australia Post using standard delivery service. Each parcel is carefully packed and includes a tracking number for full visibility from dispatch to delivery.

3. Shipping Fees & Minimum Order

We offer FREE standard shipping across Australia. 

4. Dispatch & Handling Time

We strive to dispatch all eligible orders within 1 business day of placement.
Please note:
Orders placed on Friday evenings or over the weekend will be dispatched the following Monday morning, due to postal service availability.

5. Estimated Delivery Timeframes

Standard Delivery: Estimated 2–8 business days across Australia
Delivery times may vary slightly depending on your location and postal conditions.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email. This allows you to monitor the status and estimated delivery of your package in real time.

7. Insurance & Delivery Security

Given the high-value nature of gemstones, all orders are insured during transit to protect against loss or damage.
We also ensure all packages are discreetly packaged to maintain privacy and security.

8. Certification & Documentation

Each gemstone you purchase will include the relevant gem certification and documentation, verifying its authenticity and origin.

9. Need Help?

If you have any questions about your shipment or require assistance with tracking, please don’t hesitate to contact us.